Fellsky OS: AI-powered debt collection
Recover more debt while spending less on headcount
More recovery, lower operating cost, and full control of your contract rules. Fellsky's AI calls and messages on WhatsApp 24/7, and your team steps in only when it matters.
Operators
3
AI agents
5
Recovered today
R$ 20.580
by AI
R$ 14.360
The problem
Building collections takes people and tools, and you still lack control
Starting or scaling a collections operation means collectors, CRM, a dialer, WhatsApp, and spreadsheets, all before you recover the first dollar. Fixed costs rise with volume. Rules change by person. And almost no one can say what actually works.
People and software just to get started
Covering the portfolio means hiring staff and stitching CRM, phone, WhatsApp, and spreadsheets together. The operation starts expensive and fragmented, whether you are building from scratch or the book has already grown.
High cost, uncertain recovery
You pay payroll and tools every month. Recovery depends on improvised queues and manual follow-up. Scale becomes expense, not revenue.
No clear view of what works
You cannot see in one place what was promised, what closed, and what failed. Without that, you do not improve the operation. You only grow the team.
The solution
More recovery, lower cost, with the rules under your control
Fellsky OS replaces the people-and-tools stack with an AI collections operation on WhatsApp and phone. Less headcount for volume, more recovery, and full control of rules, channels, and results.
One platform instead of a tool stack
AI, your company’s WhatsApp Business, phone, rules, and records in one place. No stitching CRM, dialer, and spreadsheets just to run the day.
Scale without growing headcount
Campaigns and conversations at scale on phone and WhatsApp. Your team focuses on judgment, not the repetitive volume that bloated payroll.
Clear control over what works
Your rules, system amounts, deals, and history in one dashboard. You see what closed, what failed, and decide the next step.
Features
Everything to recover more at lower cost
AI, phone, WhatsApp, negotiation rules, inbox, and records: the full operation under your control, without a side spreadsheet.
AI agents with rules
You set how the AI speaks, what it aims for, and what it can do. It proposes deals, calls a human, and records the result. Amounts and limits come from the system: full control, no invented discounts.
Phone collections at scale
Campaigns call your list with retries, pauses between calls, and allowed hours. More contact at the same team size. Requests not to be contacted are respected. WhatsApp mass campaigns are coming soon.
WhatsApp on your company account
You connect your company’s WhatsApp Business. The AI chats by text and your team can write too. Your channel, your rules, one history.
Rules, offer, and deal
You define what can be offered for each group of contracts. The system builds the offer and records the deal with a clear status, from proposed to paid, so recovery doesn’t depend on memory.
Inbox with a queue
Humans only where it matters. Conversations in queue, in progress, or closed. Your team takes over from the AI, picks a closing reason, and follows the work almost in real time.
Collections records
Contacts with CPF, contracts and payments. Import from a spreadsheet. Standard and custom fields. Data kept separate per company: a clean base to operate and measure results.
How it works
From setup to results in three steps
Set rules and channels once. Then the operation scales recovery with control in your hands.
- 01
Import your list and set the rules
Upload contracts from a spreadsheet, organize them in groups, and say what the AI can offer. Policy control stays with you.
- 02
Set up the AI and connect channels
Adjust how the AI speaks. Connect your WhatsApp Business and request a phone line from Fellsky.
- 03
Run campaigns and track results
Call at scale at the right pace. Respect people who asked not to be contacted. When needed, a human takes over, and you see recovery and queue in the dashboard.
Operation control
Full control of recovery and of operating cost
See campaigns, conversations, deals, and team work in one place. Clear recovery numbers so you know where human effort should go.
Day overview
Calls, chats, deals, and recovered value. Know if the operation is producing results or just activity.
Campaigns and inbox
Follow what is live, what is queued, and where your team needs to step in, without losing control of volume.
Deals and records
From contact to closed deal, everything is logged. Less revenue leakage from missing follow-up or side spreadsheets.
Benefit calculator
How much can you save and recover?
Adjust your current operation and see an estimate of cost reduction, recovery lift, and total benefit, with the account under your control.
Operation assumptions
Impact math
20 operators × $2,500
Labor savings / month
$50,000 × 20%
Extra recovery / month
Other cost savings / month
Total benefit / month
Total benefit / year
Illustrative estimate. Real results depend on portfolio, rules, and plan. Use it to talk with us; not a promised outcome.
FAQ
Frequently asked questions
Simple answers about cost, control, recovery, and how the product works today.